Terms & Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding contract between you — whether as an individual user or as a representative acting on behalf of a business entity ("you", "User", "Client") — and P2PClouds ("we", "us", "our", or "Company"), a product-based technology company headquartered in the United States.

By accessing or using https://p2pclouds.net (the "Website") or any of our 50+ cloud-powered, AI-driven products and services (collectively, the "Services"), you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (incorporated by reference).

If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not have such authority, or do not agree to these Terms, you must not use our Services.

We reserve the right to update these Terms at any time. Continued use of our Services after any modification constitutes your acceptance of the revised Terms.

2. Eligibility & Account Registration

To access certain features of our Services, you must register for an account. By registering, you represent and warrant that:

• You are at least 18 years of age, or 16 years of age with verifiable parental or guardian consent (13 in jurisdictions that permit it for educational products used under institutional oversight).
• All registration information you submit is accurate, current, and complete.
• You will maintain and promptly update your account information to keep it accurate.
• You are solely responsible for safeguarding your account credentials and for all activity that occurs under your account.
• You will immediately notify us at info@p2pclouds.net of any unauthorized use of your account or any other security breach.
• You will not create an account using a false identity, impersonate another person, or create multiple accounts for abusive purposes.
• You are not subject to any government-imposed sanctions, export restrictions, or on any prohibited-party list that would prevent you from legally using our Services.

P2PClouds reserves the right to suspend or terminate accounts that violate these eligibility requirements, with or without prior notice.

3. Description of Services

P2PClouds offers a suite of 50+ cloud-based, AI-powered software products and services, including but not limited to: Learning Management Systems (LMS), Customer Relationship Management (CRM), Visitor and Personnel Management (VPM), Attendance Management Systems (AMS), Stock Management Systems (SMS), Technician Service Applications (TSA), AI Agents, AI chatbots, and related SaaS platforms.

We reserve the right to:

• Modify, update, add, or discontinue any Service or feature at any time, with reasonable advance notice where commercially practicable.
• Impose usage limits, storage caps, or rate limits to protect platform stability and fairness.
• Perform scheduled and emergency maintenance that may result in temporary service unavailability.
• Offer free-tier, trial, subscription-based, and enterprise licensing models, subject to separate product-specific agreements.

Any substantial changes to a paid Service will be communicated to active subscribers at least 30 days in advance.

4. Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not use our Services to:

• Violate any applicable local, national, or international law or regulation, including data protection, privacy, export control, and anti-spam laws.
• Transmit any material that is unlawful, harmful, threatening, abusive, defamatory, obscene, hateful, or otherwise objectionable.
• Upload, transmit, or distribute viruses, malware, ransomware, spyware, or any other malicious or harmful code.
• Attempt to gain unauthorized access to any part of our Services, systems, servers, networks, or user accounts.
• Conduct denial-of-service (DoS) attacks, port scans, vulnerability probes, or any form of automated attack against our infrastructure.
• Scrape, harvest, or collect user data or content from our Services without express written permission.
• Use our Services to send unsolicited bulk email (spam), commercial messages, or to conduct any phishing, pharming, or social engineering attacks.
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code of any of our proprietary software or AI models.
• Reproduce, duplicate, sell, resell, or exploit any portion of our Services without our prior written authorization.
• Use our Services in any way that could damage, disable, overburden, or impair our servers or networks.
• Circumvent, disable, or otherwise interfere with security-related features of our Services, including features that prevent copying or enforce usage limitations.

We reserve the right to investigate and take appropriate legal action for any violation of this Acceptable Use Policy, including suspension of accounts and referral to law enforcement.

5. Intellectual Property Rights

All content, software, technology, trademarks, service marks, logos, trade names, product names, and materials available through our Services ("P2PClouds IP") are the exclusive property of P2PClouds or our licensors and are protected by United States and international intellectual property laws.

• License to Use: Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services solely for your internal business purposes.
• No Ownership Transfer: Nothing in these Terms transfers any ownership of P2PClouds IP to you. All rights not expressly granted are reserved.
• User-Generated Content: You retain ownership of content you upload to our Services. By uploading, you grant P2PClouds a worldwide, royalty-free, non-exclusive license to host, store, process, and display your content solely as necessary to provide the Services.
• Feedback: Any feedback, suggestions, or ideas you submit regarding our Services may be used by P2PClouds without restriction, compensation, or attribution.
• Brand Guidelines: Use of the P2PClouds name, logo, or trademarks in any public communication, press release, or marketing material requires prior written consent.
• AI-Generated Outputs: Outputs produced by our AI products using your data inputs are owned by you, subject to applicable law. P2PClouds does not claim ownership of AI outputs generated on your behalf.

6. Payment, Billing & Refunds

Certain Services are provided on a paid subscription or one-time purchase basis. By purchasing a paid plan, you agree to the following:

• Billing Cycle: Subscriptions are billed in advance on a monthly or annual cycle as selected at checkout. Your subscription renews automatically until cancelled.
• Pricing: All prices are listed in US Dollars unless otherwise specified and are exclusive of applicable taxes. We reserve the right to adjust pricing with 30 days' notice to current subscribers.
• Payment Methods: We accept major credit/debit cards and other payment methods displayed at checkout. All payment transactions are processed by PCI-DSS Level 1 certified processors. P2PClouds does not store your full card details.
• Taxes: You are responsible for all applicable sales, use, VAT, GST, or other taxes. For EEA clients, VAT is applied in accordance with EU VAT rules.
• Late Payments: Overdue amounts may accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend access for non-payment.
• Refund Policy: Annual subscriptions may be eligible for a pro-rated refund within 14 days of the billing date if requested in writing and if the account has not engaged in prohibited conduct. Monthly subscriptions are generally non-refundable. Custom enterprise contracts are governed by their respective agreements.
• Cancellation: You may cancel your subscription at any time from your account dashboard. Cancellation takes effect at the end of the current billing period. No partial-month refunds are issued on monthly plans.

For billing disputes, contact info@p2pclouds.net within 60 days of the charge. Disputes not raised within this period are deemed accepted.

7. Data Privacy & Security

Your use of our Services is subject to our Privacy Policy (https://p2pclouds.net/privacy-policies), which is incorporated into these Terms by reference. Key data commitments are summarized here:

• All client data is confidential and end-to-end encrypted using AES-256 at rest and TLS 1.3 in transit.
• We process your data only as described in our Privacy Policy and, for business clients, the applicable Data Processing Agreement (DPA). We act as a Data Processor for data you control within our product environments.
• We do not sell, rent, or broker your personal data to third parties.
• We comply with GDPR, UK GDPR, CCPA/CPRA, India's DPDPA 2023, and Google's Publisher Policies 2026.
• Business clients may request a signed Data Processing Agreement (DPA) by contacting info@p2pclouds.net.
• Upon termination of your account, we will retain your data for a maximum of 30 days before secure deletion, unless a longer retention period is required by law.

8. Third-Party Services & Integrations

Our Services may integrate with or link to third-party applications, APIs, and platforms (e.g., payment gateways, Google services, social media platforms). We are not responsible for the content, privacy practices, or reliability of third-party services.

• Third-party integrations are provided 'as-is'. We make no warranties regarding their availability, accuracy, or performance.
• Your use of third-party services is subject to their own terms and privacy policies.
• We use Google Analytics 4, Google Ads, and Meta Pixel — disclosed fully in our Privacy Policy and subject to your cookie consent choices.
• We are not liable for any loss or damage arising from your reliance on third-party services accessed through our platform.

9. Disclaimers & Warranties

To the maximum extent permitted by applicable law, our Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
• Warranties that our Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
• Warranties regarding the accuracy, completeness, reliability, or timeliness of any content, AI-generated outputs, analytics, or data available through our Services.
• Warranties that defects in the Services will be corrected.

Some jurisdictions do not allow the exclusion of implied warranties. To the extent such exclusions are not permitted by law, they apply to the fullest extent permitted.

10. Limitation of Liability

To the fullest extent permitted by law, P2PClouds, its directors, officers, employees, agents, affiliates, and licensors shall not be liable for:

• Any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunities.
• Damages arising from unauthorized access to or alteration of your data, transmissions, or account.
• Damages resulting from interruptions to or cessation of the Services.
• Damages arising from third-party conduct, content, or services accessed through our platform.
• Any matter beyond our reasonable control, including force majeure events (natural disasters, war, cyberattacks, pandemic, regulatory actions).

In all cases, P2PClouds' total aggregate liability arising out of or relating to these Terms or your use of the Services shall not exceed the greater of: (a) the total fees paid by you to P2PClouds in the twelve (12) months immediately preceding the claim, or (b) USD $100. Some jurisdictions do not allow these limitations; in such cases, liability is limited to the minimum extent permitted by law.

11. Indemnification

You agree to defend, indemnify, and hold harmless P2PClouds and its affiliates, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, judgments, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

• Your breach of these Terms or our Privacy Policy.
• Your violation of any applicable law, regulation, or third-party right.
• Any content you upload, transmit, or make available through our Services.
• Your use of the Services in an unauthorized or unlawful manner.
• Any claim by a third party that your User Content infringes their intellectual property or privacy rights.

12. Termination & Suspension

Either party may terminate this Agreement at any time. Our specific rights are:

• We may suspend or terminate your account immediately, with or without notice, for material violations of these Terms, non-payment, illegal activity, or conduct that poses a security risk to our platform or other users.
• We may terminate any free-tier account after 90 days of inactivity.
• You may terminate your account at any time by following the account closure process in your dashboard or by contacting info@p2pclouds.net.
• Upon termination: (a) your access to the Services will cease; (b) your data will be retained for 30 days and then securely deleted; (c) outstanding payment obligations survive termination; (d) provisions of these Terms that by their nature should survive (IP rights, indemnification, disclaimers, limitation of liability, governing law) shall survive.

We will provide at least 30 days' notice before terminating a paid subscription for reasons other than a material breach.

13. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.

• Informal Resolution: Before initiating formal proceedings, both parties agree to attempt in good faith to resolve any dispute within 30 days by contacting info@p2pclouds.net.
• Binding Arbitration (US Users): For users in the United States, unresolved disputes shall be settled by binding arbitration under the American Arbitration Association (AAA) Commercial Arbitration Rules. Arbitration shall be conducted in English, remotely or in the state where P2PClouds is headquartered.
• Class Action Waiver: You waive any right to participate in a class action lawsuit or class-wide arbitration against P2PClouds.
• EU / EEA Users: Notwithstanding the arbitration clause, EU/EEA consumers retain the right to bring claims in their local courts and to use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
• Injunctive Relief: Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm pending arbitration.

14. Compliance with Google Policies 2026

Our Services and website operate in compliance with Google's Publisher Policies (2026 edition). Users interacting with our platform should be aware of the following:

• We use Google Analytics 4 with IP anonymization and data retention limited to 14 months. Users may opt out via https://tools.google.com/dlpage/gaoptout.
• We implement Google Consent Mode v2. Non-essential tracking only activates upon your explicit consent via our Cookie Consent Banner.
• We use Google Ads remarketing and conversion tracking. Users may opt out of personalized advertising at https://adssettings.google.com.
• We adhere to Google's EU User Consent Policy for users in the EEA, UK, and Switzerland.
• Our content meets Google's Publisher Content Policies. We do not host deceptive, harmful, or prohibited content.
• All advertising displayed on our website, if any, complies with Google's Advertising Policies and applicable consumer protection laws.

15. Electronic Communications & E-Sign

By creating an account or using our Services, you consent to receive electronic communications from P2PClouds, including emails, in-app notifications, and push notifications. These communications may include transactional messages, security alerts, product updates, and (where you have opted in) marketing messages.

In accordance with the Electronic Signatures in Global and National Commerce Act (E-SIGN) and applicable law, you agree that your electronic agreement to these Terms constitutes a valid and binding electronic signature.

You may opt out of marketing communications at any time by clicking 'Unsubscribe' in any marketing email or by contacting info@p2pclouds.net. Transactional and security communications cannot be opted out of while your account is active.

16. General Provisions

The following general provisions apply to these Terms:

• Entire Agreement: These Terms, together with our Privacy Policy, Cookie Policy, and any applicable product-specific agreements, constitute the entire agreement between you and P2PClouds regarding the Services and supersede all prior agreements.
• Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force.
• Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
• Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may freely assign our rights under these Terms without your consent.
• Force Majeure: P2PClouds shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control.
• Headings: Section headings are for convenience only and do not affect the interpretation of these Terms.
• Language: These Terms are written in English. Any translated versions are provided for convenience only. In the event of conflict, the English version prevails.

17. Contact Us

If you have any questions about these Terms, wish to report a violation, or need to reach our legal team, please contact us:

We aim to respond to all legal inquiries within 5 business days. For data-related requests, please also reference our Privacy Policy at https://p2pclouds.net/privacy-policies.